SSWD is committed to Customer Service. If you have just moved into our service area, an on-line pdf version of the Application for Water Service is available. Please download the application, fill in the form, then sign and date at the bottom. Save a copy for your records and submit the completed form by using one of the following methods:

1. Mail to:
   Sacramento Suburban Water District
   3701 Marconi Avenue, Suite 100
   Sacramento, CA 95821-5346
   
   
2. Fax to: 916.972.7639
   
   
3. Or scan and e-mail to: CustomerService@sswd.org
   
   
4. Bring the completed application to the Administrative Office (click here for map to Administrative Office).

If you have any questions or need assistance with the Application for Water Service, please call the Customer Service Team at 916.972.7171 during business hours.

Register Online
To use the options in Online Billing Service, you must first register with a valid email address and password. After registering online, you can access the following options:

• Pay Your Bill Online - Use your Visa or MasterCard credit/debit card to pay your bill online.
  
  
• View your account history and statements - View 12 months of your account history from any computer.
  
  
• E-billing - Go paperless and receive your monthly water statement electronically. No paper bill will be mailed.
  
  
  • Once you have registered online and logged on to your account, choose "Electronic Billing" on the top menu bar.
    
    
  • Next, choose "Edit" under Action.
    
    
  • Finally, select the drop down for the "Delivery Method" and choose "Email." Type in the email address where you want your e-bill delivered to every month. This can be the same email address registered to your online account or a different email address.