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General Questions

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1. Is SSWD a private business?

SSWD is a publicly owned water utility (a form of local government call a “special district”) regulated by the State of California Department of Public Health and State Water Code laws. The District is governed by a five-member Board of Directors. Each Director is elected by the voters within the division of the District they represent for a four-year term.

2. When does the Board of Directors meet? Do they allow public input?

The Board meets in regular session at 6:00 pm on the third Monday of each month. The public is invited to attend meetings and encouraged to provide input. Meeting dates, agendas and packets can be found at Board Meetings.

3. What programs and services does the District offer?

The District offers the following programs and services for our customers:
  • Water-Wise House Call – This service assists residents with using water more efficiently, which can lower water bills and promote healthy plants. At no direct cost to you, you receive an custom evaluation of your property to identify potential water savings as well as water efficient materials. Call the Customer Service Team at 916.972.7171 to schedule your appointment.

  • Rebates – SSWD customers may be eligible for rebate programs such as a high efficiency clothes washer or smart irrigation controller. 

  • Speakers’ Bureau – SSWD staff are available to speak to clubs, schools, organizations and community groups. Presentations are available on topics such as water conservation, water supply, District finances, water quality, ongoing projects. For more information on arranging a speaker at your meeting or function, please call 916.972.7171.

  • Auto Payment Services – This service allows your monthly water bill to be automatically paid by a deduction from your checking account or charged to your credit card.  Call the Customer Service Team at 916.972.7171 to set-up this service.

  • Tenant Billing – Property owners who have rental units in SSWD’s service area can have a duplicate bill sent directly to renters. More questions?  Call the Customer Service Team at 916.972.7171 during busiess hours.

 

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