Water Quality Questions

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Why do you chlorinate?

  • Chlorine is a highly effective disinfectant added to public water supplies. Like most public water systems, SSWD adds chlorine to disinfect its water supplies. Added in strict accordance with state and federal regulations, chlorine helps maintain water quality all the way to the tap.

When do you chlorinate the water?

  • The District's chlorination facilities operate 24 hours/day, seven days/week.

How can I reduce the chlorine odor and taste in the water?

  • At some stages in the disinfection process water may have a stronger chlorine taste and smell. Simple steps can be taken to tone down the smell and taste of chlorine.
  • The first is to expose water to fresh air for a few moments before drinking it. The chlorine dissipates quickly, reducing the taste before you drink.
  • Store water in the refrigerator in a glass pitcher or carafe. Warm drinking water has more “taste” than cold water. Placing your water in a closed container helps prevent water from absorbing odors that might be present in the refrigerator. Ice or a few drops of lemon also can be added to reduce the chlorine taste. 
  • Email feedback@sswd.org or call 916.972.7171 if you have water quality concerns.

How do I find out about the quality of my water?

  • Each year the District publishes and distributes a Consumer Confidence Report or water quality report as required by the State and Federal government. 

Why is my water cloudy at times?

  • Drinking water sometimes can look cloudy when first taken from a faucet. Cloudy water is typically caused by harmless air bubbles in the water. After a short period of time, the bubbles will rise and dissipate.

What causes my water to taste and smell strange at times?

  • If you are concerned with the taste or smell of your water, contact us at 916.972.7171 or email feedback@sswd.org.

Is fluoride added to the water?

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