Water Meter Retrofit

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Plan:

  • As required by State law (AB2572), the District must install a water meter on all customer accounts by January 1, 2025.
  • In February 2004, the District's Board of Directors adopted a Meter Asset Management Plan which outlines how the District will install water meters on all customer connections by 2025.

Major 2019 project facts:

  • 981 flat rate services will be retrofitted with meters.
  • Meters will be installed in 7 Subareas.
  • A map of the entire retrofit project as well as the 7 Subareas can be accessed below.

Schedule:

  • The project is planned to start in spring of 2019 and be completed in the winter of 2019.

Items to be completed at each property:

  • Excavation of the existing District shut off valve
  • Removal of the shut off valve
  • Installation of a new meter box, meter setter and meter
  • Flushing the newly installed water service
  • Reconnection to the residential service line
  • A District contractor will provide labor, equipment, and miscellaneous materials including those for the restoration of existing landscape and hardscape as necessary to complete each retrofit.
  • Permanent restoration will be completed on an area-wide basis typically within 4-6 weeks of the meter installation.

Billing:

  • Flat rate billing will remain in effect until November of the following year (that the meter is installed), at which point it will be converted to meter rate billing.
  • Shortly after a meter is installed, the water bill will change to include:
    • A consumption graph showing how much water is used each month.
    • A message noting what the metered bill would be based on that month’s consumption.
    • If you wish to start metered billing sooner, please contact the Customer Service Department at 916.972.7171 or email feedback@sswd.org.
    • To help you use water efficiently, the District offers a free Water-Wise House Call.

Water Meter FAQs:

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