Operations Questions

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What should my water pressure be on a regular basis?

SSWD strives to supply water pressure at 40 - 60 pounds per square inch (psi) to all customers. The District’s minimum pressure is 30 psi, well above the regulatory minimum of 20 psi.  For water pressure inquiries, email feedback@sswd.org .

How do I check my water pressure?

  • Have a plumber check it.
  • Buy a water pressure gauge at a hardware store that adapts to your hose bib.
  • Email feedback@sswd.org for pressure inquiries.

Why doesn’t the District repair water leaks on my side of the meter?

All piping on the customer’s side of the water meter is the responsibility of the property owner. More information on repair and responsibility is available. 

Is my meter read every month or is it estimated?

District water meters are read on a monthly basis, before each billing cycle.

Why are District staff running excess water down the street when customers are urged to use water wisely?

This is result of routine “flushing” or “cleansing” the distribution system and ensures water quality is maintained. Flushing is required when:

  • New water mains are installed
  • A well is installed or put back into service after repairs
  • Fire hydrant flow tests are conducted
  • It is necessary to circulate water in dead end water mains in older parts of the system

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