Repair and Responsibility

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The information below may assist you in determining if you should call Sacramento Suburban Water District (SSWD) or a plumber.

  • SSWD’s responsibility for repairs is up to the point where the customer’s piping connects to the District’s Meter, Meter Setter, and/or Curb Stop (shut-off valve). 
  • The customer is responsible for all repairs from the point of the piping connection.  The District’s responsibility ends where the customer’s responsibility begins.

Meter-Elevation

Metered Service

  • The connection point at the outlet side of the Meter Setter is where the property owner’s responsibility begins, and the District’s responsibility ends.

Meter-Plan-View

Non-Metered Service

  • The connection point at the outlet side of the Curb Stop is where the property owner’s responsibility begins, and the District’s responsibility ends.

Curb-Stop-Plan-View

If you cannot locate your Meter/Curb Stop box to determine leak or repair responsibility, or if you are not sure of the leak location, please email feedback@sswd.org or call 916.972.7171 prior to calling your plumber. 

In the event of a water emergency call 916.972.7171.

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