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Home > Customer Services > DPS Programs

Direct Payment Service

Direct Payment Service (DPS), is a convenient and economical way for you to pay your monthly water bill. DPS is a service which allows your monthly water bill to be automatically paid by deduction from your checking account.

Here's how it works

With DPS you will continue to receive your monthly statement but your payment will be deducted monthly on the due date shown on your water bill statement. Please note that the due date may fluctuate a few days depending when the bill is mailed.

Your financial institution will show the appropriate debit on your banking statement. Keep paying your water bill until you see this message appear on your statement “Direct Debit Payment”. Once your bill reflects this message, the payment deductions will start. Completion of the DPS process usually takes at least one full billing cycle. Please call Customer Service if you do not see the confirmation message on your statement within two months after signing up for DPS.

It's easy to start Direct Payment Service

Step 1 - Fill out the DPS Authorization Agreement.

Step 2 - Print a copy of the completed form and sign your name as it appears on your financial institution records.

Step 3- Return the form along with an original check marked "void" or a photocopy of a check from the checking account you wish to have debited (deposit slips cannot be accepted) to SSWD by mail with your next payment, mail separately or drop off at our office.
3701 Marconi Avenue, Suite 100, Sacramento California, 95821-5346 Phone: 916.972.7171 * Fax: 916.972.7639
Office Hours - 8:00 a.m. to 4:30 p.m. Monday through Friday
© 2006 Sacramento Suburban Water District - All Rights Reserved * This site last revised 08/19/2008