SSWD has been made aware that individuals have been posing as water officials, knocking on doors, and claiming your tap water may be unsafe. They then offer unsolicited
in-home water testing, which often leads to high-

pressure sales tactics for costly and unnecessary water treatment equipment. These incidents are happening across norther California where residents are pushed to purchase expensive water treatment systems.
BE ASSURED YOUR WATER IS SAFE! SSWD meets some of the strictest water qualify standards. Our water is regularly tested and follows all federal and state regulations to ensure community health and safety.
SSWD does not conduct in-home water testing. All necessary testing is done at our treatment facilities, wells, or through officially scheduled programs, never through door-to-door visits.
What should you do? Do not allow anyone claiming to test your water into your home, unless you have scheduled a visit with SSWD. Request to see official agency-issued ID (see picture for uniform examples). Verify before you engage. Call our Administration office at 916.972.7171 and confirm an SSWD employee is indeed visiting your home. When in doubt, do not let the person in your home.
Again, if you have any questions or concerns, call us at 916.972.7171.
On Monday, September 15, 2025, CBS 13 published a news update regarding un-authorized in-home solicitations. You can view the CBS New coverage here: CBS 13 Un-Authorized Water Solicitations