Customer Water Service Line Inventory Project

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What was the outcome of the project?

NO LEAD WAS FOUND in the customer-owned portion of the water service lines.

Why is a Service Line Inventory being completed?

New federal regulations require water systems, such as SSWD, to assess whether lead service lines are connected to their system.

In 2020, SSWD completed a water service line inventory of SSWD's portion (from the main to the meter) and found no lead. The new inventory project focuses on the customer portion of the service line (from the meter to the home/business)

What is a service line?
A service line is the piping that connects a home/business to the water main.

Service Line Inventory

2020 Inventory

In 2020, SSWD completed a water service line inventory of SSWD’s portion (from the water main to the meter) and found no lead. The new inventory project focused on the customer portion of the service line (from the meter to the home/business).

  • Based on our installation records and prior inspections, 44,451 service lines (out of the 46,571 total customer service lines) connected to our system were classified as “non-lead”.
  • The remaining 2,120 customer service lines were classified as “lead status unknown.”

2025 Inventory

In 2025, SSWD initiated and completed a customer service line inventory project to assess whether any lead service lines exist.

  • Who received an inspection?

    A random subset of the 2,120 customers with “lead status unknown” service lines (about 425 locations) were selected for inspections to support a statistical analysis of the 2,120 “lead status unknown” service lines.

  • What was the inspection process?

    In Fall 2024, SSWD contacted all 2,120 customers with “lead status unknown” service – some of whom would require inspection.  In April and May 2025, these inspections were accomplished and found no lead.  SSWD will inform all 2,120 customers of the outcome that no lead was found.  

  • Want to Learn More?

    Learn more about the Federal requirements.

  • Who can I contact for more information

    For questions about the service line inventory, please contact SSWD at (916) 972-7171 or help@sswd.org.